Policies

  • Cancellations happen. We understand. However, we require a 72-hour notice for cancellations. A 50% penalty of the estimated price will be assessed for cancellations with less than 72-hour notice. Dog walking services not included.

 

  • Holidays are our very busy season. And meeting the needs of our clients becomes even more challenging with the increase in requests for services and with outside influences–primarily traffic. A 20% peak use fee will be assessed for Thanksgiving Eve and Thanksgiving Day, December 23-25 and December 31-January 1. Dog walking services not included.

 

  • Wagging Rights takes great pride in providing safe and reliable care for your pet(s) and home. No matter, accidents happen, and most of those accidents are not within our control. Neither Wagging Rights nor its sub-contracted pet sitters/dog walkers will be held responsible for accidents not within our control. Examples include a pipe burst, storm damage, or a stray dog attacking.

 

  • Wagging Rights will take every measure possible to contain the accident and reduce the damage, including seeking emergency veterinary service or home maintenance services (with the client’s permission). Neither Wagging Rights nor its sub-contracted pet sitters/dog walkers will be held responsible for fees related to those services.
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